Privacy policy

1. Privacy statement

impaorder.com commits to "only use product information" that customers choose on websites: 1688.com, taobao.com, tmall.com, Alibaba.com when placing orders to place orders for them.

2. Confidentiality of source information

- impaorder Only use the Customer's import history information for the purpose of improving services for the Customer and our own market overview statistical purposes.

- At the same time, we commit to absolute confidentiality of customer source information. The act of disclosing the source of any Customer's goods to a competitor or any of our personnel is strictly prohibited.

3. Personal information security

- All personal information of customers registered on the website is absolutely confidential. We commit to only use this information in transactions with customers and IMPAORDER's own marketing and customer care activities that the company has for customers.

4. Information storage policy

- We will store Customer information (orders, finances) on IMPAOREDR's server system.

- The minimum online storage period is 06 months from the time the information is generated. To meet system performance, we may need to delete or hide information that has expired.

- We will record the actions/actions and communication contents of Customers when accessing and using our services for the purpose of ensuring the safety and clarity of transactions, as well as enhancing Customer service quality.

- Our system will automatically perform some of the following tasks:

+ Automatically change the status to "Completed" after 72 hours of delivery for orders with "Delivering" status. This status transition is intended to properly control the order status; Does not affect data and information exchanged about orders (if any).

+ Automatically delete products saved in the cart but not created after 30 days.

+ Financial collection for orders that lack payment for goods, PVC or service fees or are mistakenly assigned "out of stock" status.